What is a Fixed Base Operator?

In the world of private aviation, few services are as vital (and as misunderstood) as the Fixed Base Operator, or FBO. As more travelers, companies, and aircraft owners turn to private air travel for its efficiency and discretion, understanding what an FBO is and why it matters is essential.

What is a Fixed Base Operator (FBO)?

An aviation Fixed Base Operator (FBO) is an aviation business located at an airport that provides
services to general aviation private aircraft and their passengers, pilots and other staff. These services can range from basic needs like fueling and parking to more specialized offerings
like aircraft maintenance, in-flight catering, and reservation services.

What services does an FBO provide?

Below is a closer look at common FBO services and what makes Chantilly Air’s offerings exceptional.

Fueling

We provide 100LL and Jet A fueling services with quick turnaround, ensuring your aircraft is ready when you are.

Chantilly Air Highlights:

• NATA Safety 1st-trained technicians for safe, precise fueling

• 24/7 fueling availability for flexibility across all travel schedules

• On-site trucks with premium additives for enhanced engine performance

Aircraft Parking

Our ramp and hangars accommodate both short- and long-term stays, with options suited for aircraft of all sizes.

Chantilly Air Highlights:

• Heated hangars that accommodate aircraft up to G650

• Secure, video-monitored ramp with limited access points

• Easy access to the Washington, D.C. metro and major highways

Ground Handling

We offer towing, lavatory service, baggage handling, and detailing, all performed to exacting standards.

Chantilly Air Highlights:

• White-glove ramp service for every arrival and departure

• Full range of handling equipment, including GPUs, tugs, and towbars

• Line staff trained to anticipate and accommodate unique aircraft needs

Pilot & Passenger Amenities

Our facility is built with comfort in mind, creating spaces that support productivity, relaxation, and wellness.

Chantilly Air Highlights:

• VIP lounges with high-speed Wi-Fi, refreshments, and entertainment

• Crew rest areas, shower facilities, and private locker rooms

• Private conference rooms and flight planning spaces with real-time weather data

Aircraft Maintenance

Our on-site maintenance services ensure your aircraft is ready to fly safely and efficiently, even on short notice.

Chantilly Air Highlights:

• FAA Part 145 Repair Station status for regulatory compliance

• Skilled A&P mechanics with years of experience in turbine and piston aircraft

• AOG (Aircraft on Ground) support to minimize delays and protect your investment

Concierge Services

We provide full-service travel coordination to handle everything from transportation to in-flight catering.

Chantilly Air Highlights:

• 24/7 concierge team available for custom requests

• Trusted partnerships with luxury hotels, caterers, and transport providers

• Coordination of pet-friendly travel, secure ground access, and VIP guest services

Flight Planning

Stay informed and prepared with access to advanced planning resources and real-time dispatch support.

Chantilly Air Highlights:

• Private pilot lounge equipped with live NOTAMs, radar, and flight planning tools

• On-site dispatch and customer service teams to support last-minute changes

• Collaborative coordination with charter operators and aircraft managers

VIP Lounges

Our luxurious lounges make downtime feel like an upgrade.

Chantilly Air Highlights:

• Fitness center and wellness space to recharge between flights

• Cafe with gourmet snacks and beverage options

• Quiet snooze rooms designed for maximum relaxation during layovers or delays

How is an FBO different from a regular airport terminal?

Commercial terminals are built for high-volume airline traffic. Which often means long lines, TSA checkpoints, crowded boarding gates, and limited personalization. In contrast, FBOs are designed exclusively for private aviation, offering a completely different experience centered around privacy, efficiency, and convenience.

At an FBO, travelers experience:

• Direct tarmac access

• No security lines

• Secure and discreet check-ins

• Streamlined baggage and boarding processes

Beyond passenger comfort, FBOs function as centralized data driven hubs for private aviation operations. They coordinate customer preferences and also serve flight crews with amenities like rest areas, weather briefings, and courtesy vehicles. For aircraft owners and corporate flight departments, FBOs provide a single access point for streamlined support.

Why would I use an FBO instead of flying commercial or using the main terminal?

There are several reasons passengers and aircraft owners choose an FBO over traditional airport facilities:

• Privacy and Discretion: FBOs cater to VIPs, executives, and families who prioritize privacy. With secure, gated facilities and controlled access, FBOs eliminate public exposure and media scrutiny.

• Speed and Efficiency: Arrive 15 minutes before departure, skip the security line, and board your aircraft directly. FBOs dramatically reduce travel time - both in the air and on the ground.

• Customized Service: From catering and luggage handling to pet travel and luxury ground transportation, FBOs provide concierge-level service that matches the expectations of private charter provider clients and aircraft owners alike.

• Aircraft Management Support: FBOs often partner with or operate as private aircraft management.

• Private Aircraft Maintenance: Maintenance provided by FBO's means shorter downtimes and more responsive service, especially when issues arise between flights.

Is an FBO right for your travel needs?

Fixed Base Operators are more than just a luxury - they’re a critical part of modern private aviation. Frequent charter passengers, corporate flight departments, and private jet owners alike rely on the right FBO to enhance every aspect of their travel experience.

From services like private aircraft maintenance and fueling to aircraft charter and aircraft management, the FBO acts as your trusted partner on the ground - ensuring that every flight is safe, smooth, and tailored to your needs.

Looking for an exceptional FBO experience?

Chantilly Air’s Fixed Base Operator facility in the Washington, D.C. region offers top-tier amenities, expert ground support, and unmatched service for both passengers and flight crews. Whether you need hangar space, charter coordination, or concierge-level support, Chantilly Air delivers with precision and professionalism.